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Sydney plumber FAQS

We understand that not everyone have understanding of how plumbing works. We're here to answer every question you have! Here are some of the frequently asked questions we get. 

What types of services do you offer?

We provide a wide range of plumbing services, including leak detection, pipe repair, drain cleaning, water heater installation and repair, toilet installation and repair, kitchen and bathroom renovations, emergency services, and more.

Do you provide emergency plumbing services?

Yes, we offer 24/7 emergency plumbing services. If you're facing a plumbing emergency, you can call 0415 134 811, and we'll dispatch a technician to your location mostly within the hour.

How do I schedule an appointment?

You can schedule an appointment by calling 0415 134 811 or by filling out the form on our website at any time. We will contact you to confirm the date and time.

How do you charge for your services?

Our pricing depends on the type of service needed. We offer a free callout fee and visual assessment and then issue an upfront fixed quote for the repair. We believe in transparency and will discuss costs with you before beginning work.

What areas do you service?

Our service area includes the entire Sydney city and surrounding suburbs. If you're unsure whether we cover your area, please don't hesitate to get in touch.

Are you licensed and insured?

Yes, we are a fully licensed and insured Service company. We adhere to all NSW Fair Trading regulations to ensure you receive a high standard of service.

What should I do in a plumbing emergency?

In a plumbing emergency, you should first turn off the water or gas source causing the issue, if possible. Then, contact us immediately on our emergency number 0415 134 811. We'll guide you through any necessary steps while our team is on the way.

Can I handle plumbing problems by myself?

While small issues like a clogged drain or a running toilet might be resolved with a bit of DIY, many plumbing problems require professional attention to prevent further damage. If you're unsure, it's always best to call a professional.

Can you help me make my home's plumbing more environmentally friendly?

Absolutely! We offer a range of services designed to help you reduce water usage and heat water more efficiently. Contact us to learn more about green plumbing practices.

How can I maintain my plumbing system?

Routine maintenance is key to a healthy plumbing system. This includes regularly checking for leaks, insulating your pipes, cleaning your drains, and getting a professional inspection annually.

What are some common signs that I need to call a plumber?

Common signs include slow drains, low water pressure, gurgling sounds, consistently running toilets, visible water leaks, and water discolouration. If you're experiencing any of these, give us a call.

Request a fast quote today

Can't seem to find the answer? We can help! Emergency Home Services offer free quote on all our services. Our friendly team will get back to you within 30 minutes after your call or after you submitted a form. Sit back, and relax knowing you have plumbers you can rely on. Give us a call today!

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What our clients say.

Lu HP
3 weeks ago
Alan was amazing. He helped me understand the various issues immediately. Some things were just down to bad plumbing set up when the house was built and others were simple fixes that he solved right there on the spot. He was honest and straight forward and I will definitely use him again!
Response from the owner:Thank you, Luisa! We're glad to hear that Alan was able to help you understand the issues and provide solutions on the spot. We appreciate your kind words and look forward to assisting you again in the future!
Anthony Gray
4 weeks ago
Cane out same day and replaced some taps. Everything has been running well and no issues
Response from the owner:Thank you, Anthony! We're glad to hear that everything is running well and that our team was able to assist you promptly with the tap replacement. Your satisfaction is important to us!
Very efficient and helpful.
Response from the owner:Thank you, Praveena! We appreciate your kind words and are glad to hear you found our service efficient and helpful.
Alan was amazing right from the start to deal with. Quick to organise a day to come out and reliable, showed up when he said he would. He knew what he was talking about and came prepared to be able to fix the issue on the spot. Very happy with the service and quality of work provided. Would definitely recommend them and will call again if we have other issues in future.
Response from the owner:Thank you, Natalie! We're so glad to hear about your positive experience with Alan and that he could assist you effectively. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Sarita Monteiro
1 month ago
Alan and Daniel were extremely helpful and efficient in their work. They patiently explained when asked questions, and completed their tasks to a high standard. Would definitely recommend them any day.
Response from the owner:Thank you, Sarita! We appreciate your kind words about Alan and Daniel's helpfulness and efficiency. It's great to hear that they provided you with such excellent service.
John S
1 month ago
Allan was helpful, friendly and communicated well. Rob was punctual and patient, even though I had initially bought the wrong sized water tempering valve and had to replace it. He was also careful not to make or leave any mess from the in door work.
Response from the owner:Thank you, John! We appreciate your feedback and are glad to hear that the team provided you with excellent service. Your satisfaction is important to us!
Maria Richetti
1 month ago
I contacted Emergency Home Plumbing Services for a few issues around our house, their service was so prompt and efficient, and more importantly reasonably priced! Will definitely use again if I need a plumber
Response from the owner:Thank you, Maria! We're glad to hear that you found our plumbing service prompt, efficient, and reasonably priced. We appreciate your support and look forward to assisting you again in the future!
The team at Emergency home services were fast and prompt at fixing my small issue that I had, excellent communication and they reassured me with everything moving forward! The price was very fair and reasonable and I’m so grateful and thankful for Daniel! He has great knowledge and I would definitely recommend them! 10/10 service
Response from the owner:Thank you, Christian! We appreciate your kind words and are glad to hear that our team, especially Daniel, could assist you effectively. Your recommendation means a lot to us!
Michael Billing
2 months ago
Great service. Super fast and very reasonably priced.
Response from the owner:Thank you, Michael! We appreciate your kind words about our service and are glad to hear you found it fast and reasonably priced.
E V
2 months ago
Amazing service great team super fast responses and friendly! Best plumber in Bondi
Response from the owner:Thank you, E! We appreciate your kind words about our service and team. It's fantastic to hear that you had a great experience with us!
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