Sydney plumber FAQS

We understand that not everyone have understanding of how plumbing works. We're here to answer every question you have! Here are some of the frequently asked questions we get.

What types of services do you offer?

We provide a wide range of plumbing services, including leak detection, pipe repair, drain cleaning, water heater installation and repair, toilet installation and repair, kitchen and bathroom renovations, emergency services, and more.

Do you provide emergency plumbing services?

Yes, we offer 24/7 emergency plumbing services. If you're facing a plumbing emergency, you can call 0415 134 811, and we'll dispatch a technician to your location mostly within the hour.

How do I schedule an appointment?

You can schedule an appointment by calling 0415 134 811 or by filling out the form on our website at any time. We will contact you to confirm the date and time.

How do you charge for your services?

Our pricing depends on the type of service needed. We offer a free callout fee and visual assessment and then issue an upfront fixed quote for the repair. We believe in transparency and will discuss costs with you before beginning work.

What areas do you service?

Our service area includes the entire Sydney city and surrounding suburbs. If you're unsure whether we cover your area, please don't hesitate to get in touch.

Are you licensed and insured?

Yes, we are a fully licensed and insured Service company. We adhere to all NSW Fair Trading regulations to ensure you receive a high standard of service.

What should I do in a plumbing emergency?

In a plumbing emergency, you should first turn off the water or gas source causing the issue, if possible. Then, contact us immediately on our emergency number 0415 134 811. We'll guide you through any necessary steps while our team is on the way.

Can I handle plumbing problems by myself?

While small issues like a clogged drain or a running toilet might be resolved with a bit of DIY, many plumbing problems require professional attention to prevent further damage. If you're unsure, it's always best to call a professional.

Can you help me make my home's plumbing more environmentally friendly?

Absolutely! We offer a range of services designed to help you reduce water usage and heat water more efficiently. Contact us to learn more about green plumbing practices.

How can I maintain my plumbing system?

Routine maintenance is key to a healthy plumbing system. This includes regularly checking for leaks, insulating your pipes, cleaning your drains, and getting a professional inspection annually.

What are some common signs that I need to call a plumber?

Common signs include slow drains, low water pressure, gurgling sounds, consistently running toilets, visible water leaks, and water discolouration. If you're experiencing any of these, give us a call.

Request a fast quote today

Can't seem to find the answer? We can help! Emergency Home Services offer free quote on all our services. Our friendly team will get back to you within 30 minutes after your call or after you submitted a form. Sit back, and relax knowing you have plumbers you can rely on. Give us a call today!

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What our clients say.

Excellent

Emergency Home Services

5.0

Based on 88 reviews

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Debbie Pinches

Great customer service. Fixed the problems for my elderly mother. Arrived quickly

Cindie Sun

Alan did an excellent for us! He went through everything with me first, got the job done effciently. He is polite, respectful. He checked all the taps and connections carefully and helped us fix quite a few taps with leaking problems. He also shared some knowledge on the hot water system maintenance, which is super helpful!The Emergency Home services has great customer service. The lady that took my initial call was so lovely. The message indicating the estimated plumber attendance was helpful.

Polly玻璃窗

Alan did a good job for us, definitely will recommend to my friends and relatives. We will use your service again to my other house. Thank you

george tozanis

Very happy with the service, such a professional finish as well.

Response from the owner: Thank you for your kind words George! We're happy to hear you're happy with our service. We look forward to assisting you again in the future!

Belle Harris

The technician arrived on time and did a fantastic job, I would highly recommend

Response from the owner: Thank you, Belle! We're glad to hear the technician arrived on time and did a fantastic job. We appreciate your recommendation!

Maria Abellar

I highly recommend this company. Alan was honest and professional when fixing our shower tap. We would call them again for future plumbing problems.

Response from the owner: Thank you so much, Maria! We're thrilled to hear Alan provided such honest and professional service. We appreciate your recommendation and look forward to helping with any future plumbing needs

HARRY Moustakas

Very efficient and timely service. Alan was great.

Response from the owner: Thank you, Harry! We'll be sure to pass your compliments on to Alan!

EJ Hyun

Allan is very professional and reliable. I definitely recommend EHS for your home.

Response from the owner: Thank you, EJ! We're delighted to hear that Alan's professionalism and reliability stood out. We appreciate your recommendation and look forward to serving you again in the future!

Robert Sargent

Friendly, Reliable, value for money. I would recommend to family and friends.

Response from the owner: Thank you, Rob! We appreciate your recommendation to family and friends!

Mikaela V

Emergency Home Services offers absolutely brilliant service from start to finish! Alan and the team were very quick to respond, efficient, and went out of their way to keep us informed of all the options. Quality workmanship, I couldn’t recommend them enough!

Response from the owner: Thank you, Mikaela! We're proud to hear that you had such a positive experience with Emergency Home Services. The team strive to provide quick, efficient service and keep our customers well-informed. Your kind words about our quality workmanship mean a lot to us. We appreciate your high recommendation!