FAQs

Do you have some more questions about plumbing and the services we provide? Here are some frequently asked questions and their answers.If we haven’t answered the questions you have, Give us a call!

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What types of services do you offer?

We provide a wide range of plumbing services, including leak detection, pipe repair, drain cleaning, water heater installation and repair, toilet installation and repair, kitchen and bathroom renovations, emergency services, and more.

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Do you provide emergency plumbing services?

Yes, we offer 24/7 emergency plumbing services. If you're facing a plumbing emergency, you can call 0415 134 811, and we'll dispatch a technician to your location mostly within the hour.

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How do I schedule an appointment?

You can schedule an appointment by calling 0415 134 811 or by filling out the form on our website at any time. We will contact you to confirm the date and time.

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How do you charge for your services?

Our pricing depends on the type of service needed. We offer a free callout fee and visual assessment and then issue an upfront fixed quote for the repair. We believe in transparency and will discuss costs with you before beginning work.

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What areas do you service?

Our service area includes the entire Sydney city and surrounding suburbs. If you're unsure whether we cover your area, please don't hesitate to get in touch.

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Are you licensed and insured?

Yes, we are a fully licensed and insured Service company. We adhere to all NSW Fair Trading regulations to ensure you receive a high standard of service.

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What should I do in a plumbing emergency?

In a plumbing emergency, you should first turn off the water or gas source causing the issue, if possible. Then, contact us immediately on our emergency number 0415 134 811. We'll guide you through any necessary steps while our team is on the way.

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Can I handle plumbing problems by myself?

While small issues like a clogged drain or a running toilet might be resolved with a bit of DIY, many plumbing problems require professional attention to prevent further damage. If you're unsure, it's always best to call a professional.

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Can you help me make my home's plumbing more environmentally friendly?

Absolutely! We offer a range of services designed to help you reduce water usage and heat water more efficiently. Contact us to learn more about green plumbing practices.

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How can I maintain my plumbing system?

Routine maintenance is key to a healthy plumbing system. This includes regularly checking for leaks, insulating your pipes, cleaning your drains, and getting a professional inspection annually.

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What are some common signs that I need to call a plumber?

Common signs include slow drains, low water pressure, gurgling sounds, consistently running toilets, visible water leaks, and water discolouration. If you're experiencing any of these, give us a call.

For any other questions, feel free to contact us directly. We’re always ready to help with all your plumbing needs!