About us

We are Emergency Home Services

We are a local, family-owned business dedicated to serving our community’s plumbing needs in and around Sydney’s inner west, Easterns and Southern suburbs. Our journey began in 2009, when I discovered a growing need for reliable, customer-focused plumbing services in our local area.

Before launching Emergency Home Services, I experienced first-hand the struggle of finding trustworthy, efficient, and customer-oriented plumbing solutions.

After a particularly frustrating encounter, I decided it was time to make a change. I envisioned a plumbing service that prioritised the customer, provided quality work, and offered transparent pricing. This vision led me to establish Emergency Home Services.

Our mission is to put our customers at the core of everything we do.

We believe that every service call is an opportunity to earn a customer’s trust, which is why we don’t just focus on fixing immediate problems. We also make it a point to educate our clients about preventative measures and maintenance routines to avoid future issues. We don’t want to simply be your plumbers; we aspire to be your trusted partners in maintaining your home or business.

Our team of experienced and skilled plumbers are more than just experts in their field. They are individuals who share our values and our commitment to putting customers first. Our team is always ready to go the extra mile to ensure that you receive the top-quality service you deserve.

We understand that your home or business is a significant investment. That’s why we strive to provide services that protect and enhance that investment. We offer a range of services, from minor repairs to major installations, and we always use the highest quality materials to ensure long-lasting results.

We’re proud to be a part of our local community, and we’re committed to giving back through various initiatives and partnerships with local charities and organisations. In particular, The Ethics Center and The Sydney Children’s Hospital Foundation, which I hold close to my heart

At the end of the day, our goal is simple: to provide reliable, exceptional plumbing services that exceed expectations

This dedication to customer satisfaction, along with our experience and technical expertise, is what sets Emergency Home Services apart.